What to Do if You Get Wind of a Dodge Recall

The team at Zeigler Chrysler Dodge Jeep® RAM is keenly aware that you have plenty of Schaumburg-area car dealerships to choose from. That’s why we distinguish ourselves by acting as a trusted resource for area drivers whenever they have automotive questions. While it doesn’t come up often, some motorists inquire about what they should do if they receive a recall notice. You can get more information about a Dodge recall using our website or by contacting our informed team.

How You’ll Be Notified

If you own or lease a new Dodge Durango, it’s highly unlikely that you’ll receive a Dodge recall any time soon. Recall notices are typically sent out for older models. Carmakers and the NHTSA collect data on existing models all the time. As they collect more information, they might notice that there’s an issue that might compromise a model’s safety. When that happens, the NHTSA requires an automaker to alert the model’s existing owners and past purchasers about the problem.

Drivers who contact our Schaumburg, IL Dodge dealership often ask us how the Dodge brand will contact them if there’s a recall. More often than not, the carmaker will send a written notification of the problem. If the problem is deemed an immediate threat, the Dodge brand may contact affected motorists over the phone.

Next Steps

By now, you might be wondering, “Is there a Dodge dealer near me who’ll tell me what I should do after I get a recall notice?” You can count on the team at Zeigler Chrysler Dodge Jeep RAM to tell you exactly what you should do.

After you’re alerted about a Dodge recall, you should make an appointment to bring your vehicle to our Dodge service center. Even if the problem seems minor, you shouldn’t wait to make a service appointment. The recall was issued for a reason, after all, so it’s best to have the issue addressed as soon as possible.

You should refrain from looking over our Dodge special service coupons if you get a recall notice. Since automakers are responsible for fixing problems that inspire recall notices, you won’t have to pay anything out-of-pocket to fix the issue behind a Dodge recall. Finally, you should take comfort in knowing the Dodge brand prioritizes your safety and will do what’s necessary to rectify the situation if you ever receive a Dodge recall.

To learn more about how you should react to a recall notice, give us a call or visit our Dodge dealership!