Customer Testimonials
I was so lucky to have Jordan Cruz as my sale's person. He was easy to talk to and wasn't try to push me . He listen to what I wanted and worked with me to get the right price for me.
Great service! Moises was helpful in taking care of the cars service. Convenient location in Schaumburg
Service department was very easy to work with. Everyone was super helpful and made the process quick and easy.
My only complaint is that it took 3 weeks for a simple fix. I was told they had to wait for the part
John is always great and Lawernce in finance was helpful and explained everything throughly. Zeigler treats me like family
Very good experience. Was in and out very quickly and happy with the service provided
Rep was outstanding, she helped me get it and get out. She is an A+ service rep.
Our salesman, Nino, was great. He provided answers to all my questions. I wasn't planning on driving away in a new Jeep, but I did.
Sales man nino and sales manager were super reasonable and very easy to work with!
This was a a a a a a a a a a a a a a a good service
We always experience efficient, reliable and friendly service when coming to this service center. It’s also very clean and organized.
Good as expected. Will come back again for oil change very soon. Thank you Chuck !
We went in, knowing what we wanted, how much we were going to spend, and our sales person made it happen!
Always friendly, informative, knowledgeable, efficient and fair with pricing. I bought my 2016 Durango R/T there and have alwys had it serviced there. Great dealership, as far as I'm concerned!
We had an issue of engine ignition which was a bit tricky. Thanks to the accumulated effort it was finally fixed and now the truck is working well. Thank you for your team help! Although I needed to visit you several times we are eventually happy and satisfied. Great job!
Now that I've worked with Carlos I'll never see anyone else for any of my cars. Thanks Carlos!
brought my car for service. moises was my advisor. professional, easy to deal with and what's most important no wasted time. will come back in 5k miles.
carlos always makes sure my car is taken cared of. i live across the street from a zieglar dealership and i drive 30 min to go to the schaumburg location. best service.
They came highly recommended from a friend. Everything was as advertised and I had a great customer service experience!
My car was done right, Marco was very helpful, Marco and his team did a good job
Carlos Gonzalez did a great job for me. My battery was dead, and the AAA guy who got it started at my house told me not to turn the car off and get it right to the dealer or to a repair person -- AAA would not change the battery because of it's location in the car. I drove it to Zeigler without an appointment, and Carlos listen to me, and jumped right on it himself. He made it super easy for me, and I really appreciate that! It was ready for pick-up the same day. Carlos, great customer ...
I got an oil change. Was out in half hour. I made. An appointment and everything work out great.
Best car buying experience ever. Great customer service and great management team. Brought 2 cars
They were absolutely so professional patient and friendly. They assisted me every step of teb way. This is my third purchased from them. ND HONESTLY They will do make dreams come true
Great outstanding wonderful awesome spectacular sweet nice fantastic good fabulous amazing beautiful amazing great wonderful great beautiful amazing wonderful
The service great. And on time. Bill was very helpful and courteous. I have been coming to Zeigler since I purchased the vehicle kn 2014.
Great service and great customer care. Everyone in the service department is so helpful and gets things done quick
Emily and staff always go above and beyond. Service was great. Thanks again Ziegler family at service.
Service was done efficiently. Carlos and Service Management made sure I was taken care of
Clean, professional, and kind staff were quick to care for my car and my needs and quickly did the work
Great staff, everyone was very thorough with the work to my vehicle. Service manager, and all the advisors were super nice and made sure I was taken care of.
Carlos is consistently the best, most communicative, and efficient advisor I've had for any of my vehicles.
Chuck was super. I so appreciate his service. Fix my problem himself in 5 minutes. Great service center.
Chuck was excellent to work with. He explained the service and parts that were required in layman terms which was appreciated.
Carlos was great and helpful. It was my son@a first time getting an oil change.
Jayson, Phil, and Vonce were wonderful. We had such a great experience. They were all incredibly warm, friendly, and knowledgeable. They really made it an easy and fun process.
Chuck it’s a very nice service guy and help me with all my problems
Chuck is great from start to finish of servicing our Jeep! Great Asset to Ziegler
I worked with Nino to buy my dream Jeep Grand Cherokee. Nino was extremely attentive and helpful through the whole process. I highly recommend this dealership, everyone was amazing!
Service was efficient and communicative. I felt taken care of, and love having a local dealership I can depend on.
Emily is great. She has been very communicative and helpful when it comes to servicing my Jeep.
very good sales presentation by our salesman. Finance department did a good job as well.
Very good service. Fastest wait time I’ve ever had at a dealership. Staff is always very kind and respectful
Martese was honest and easy to work with. No high pressure tactics and didn't attempt to add any extras.
Great experience from start to finish. I was impressed on the staff listen to my needs.
Very friendly and helpful sales people. This is our third vehicle purchased at this dealership.
They always get me in in a timely fashion and take care of what I need!
My oil change experience was very pleasant. I was in and out of the service area within 45 minutes and my car was washed at the end!
Ziegler has a large inventory for selection on site when shopping. My sales professional, John G. is pleasant to work with and very knowledgeable about CDJR products. He explained the plus and minuses of the different models I was interested in and made my car purchasing a good experience. I also dealt with Chuck in service on an issue and had a favorable experience as well.
Fast, kind, friendly staff. Knowledgeable about issues and was able to answer all my questions.
They always take care of me and go out of their way to make sure I am happy and satisfied. Emily and Chuck are the best in the service department.
Es un lugar muy agradable, con un excelente servicio y gran trabajo tecnico. Mi experiencia fue muy satisfactoria !!!
Was able to order additional Jeep key fob even though I hadn’t purchased my used jeep from Ziegler
They provided great service, and kept me update where there was a 1 week delay in parts for my car.
Great customer experience from all aspects of the dealership…Sales, Service, Finance, and Management. I intend to be a repeat customer.
Easy and simple for this service. Glad they found the issue and avoided larger problems.
I've been going to Schaumburg CDJ for years, and I've never had a bad experience. Not even a so so one. Always quick and painless.
Great customer care and very responsive to my needs. Services preformed in a timely manner. Extremely happy with my experience.
Got in and out quickly, Everything done and done well. Prices keep going up and I am not sure it is all justified. Just because everyone else is gouging for profit doesn't mean Zeigler has to do so as well.
We are at the end of my third Jeep wave oil change. I hope oil change coupons arrive for future visits.
I have taken my vehicle to the service department several times and I’ve always had an amazing experience! I highly recommend this dealership if you’re looking for professionalism, honesty, and your vehicle to handled with the upmost care, this is the dealership for you!
Great experience, easy, very helpful. The process was fast and I’m enjoying a new vehicle thanks to them
The last service experience was as one would expect. Always, the customer should be primary! Sales manager also resolved an issue with a “we owe you”. Issue.
Very detailed and thorough on the service plan. The team was knowledgeable and friendly!
Everyone was Great from start to finish.....10/10 HIGHLY RECOMMEND..especially Manny very polite and patient definitely will send my people his way...THANK U GUYS SOOO MUCH FOR TAKING CARE OF ME.
Emily in the service department was a huge help on getting my Pacifica diagnosed and fixed when the other dealer I bought it from couldn’t find anything wrong with it after four visits.
The team made it very easy on me. I really appreciate the Uber ride service.
All I can say is Emily is a rock star!!!!! She was very professional. She help me out with different options that help me get the repair’s needed for my 2017 Dodge Ram 1500. The gentleman Jeff that worked on my truck was hands down awesome!!! I can’t thank you Jeff and Emily enough!!! If I ever need to get anything else done I’m definitely coming back to this dealership. Thanks again Emily and Jeff for everything you guys did to get my truck back and running like new!!!!
Eddie was a great help! Super easy process highly recommend!
Glad Carlos was my service advisor during my first visit @ Zeigler,he not only accommodated my request to be done sooner but also he's very knowledgeable and reliable source of information. I'll be back for service/s for sure.
Marco took great care of me when I came in for service. It is difficult to find good service these days. I have closer options but would gladly travel further to get my Jeep serviced here!
Jesse was fantastic to work with! Very knowledgeable and helpful as we were comparing cars and prices. The rest of the staff was great to work with as well.
My mother and I had a genuinely worthwhile experience at the dealership with Ms. Evelyn! We had made an appointment to view a specific Compass; Evelyn worked hard to navigate through the labyrinth of cars with us to find the one we were looking for, rather than attempting to steer us away from our choice to a more expensive/easier to find vehicle. Once she found it, we completed a thorough test drive to ensure that we left confident in the car’s integrity and satisfied with our overall decision to purchase. Evelyn made the experience truly memorable by leaving ...
Evelin Medrano was an absolute pleasure to work with. She is the best, very helpful & patient!! If you are in need of a car I highly suggest going to her!
Phil was extremely helpful in explaining to us contract information and cost breakdown after I had gone home and realized I was confused about some of the numbers. Lawrence was also very kind and helped walk me through the financial process as a first time car buyer, he was very personable and funny through a stressful process. He broke down the warranty and service contract so that I was able to understand the ins and outs of it all. Phil, Lawrence, and Tim stayed after hours to sort out the issue I had and we walked out of there with ...
Lanny was great with us. I’m a tough negotiator and he met all my needs. Would recommend working with him again.
I had the pleasure of dealing with Damian Guzman whom in turn was able to work with me via telephone and emails considering my busy schedule. He was able to work with me, Alison Mark and Omar Ofay very helpful guys glad to do business with them.
Thanks Jovan for all your help, you're the best!
Emily Armstrong, my Service Advisor, did a wonderful job researching if my repair would be covered on the Powertrain Warranty and then coordinating a day that would work for me and for the staff at Zeigler. Emily was very professional and diligent. Thank you very much. The repair was made and my car was ready for pick up same day as promised. This is my 3rd Jeep I have bought from Zeigler.
Had a great experience! The General Manager Dave and salesman Tim were extremely professional, polite and made the purchase fast and efficient! Worked with us to secure financing and helped to get the best rate possible! Would definitely recommend!
We had a great experience at Zeigler Chrysler in Schaumburg. General Manager David Ortiz and Salesman Tim Umarbaev made the car buying experience simple and fast. We will definitely be buying our next vehicle here!!!
Very friendly staff. They were very eager to help us. Took very good care of our needs.
Always a great experience! Staff is friendly and always willing to take care of your needs.
I had a very good experience with the dealership and all members involved were very helpful
Outstanding service. Marvin was a pleasure to work with.
(Translated by Google) Very good service, Eddie Chacon took excellent care of us. (Original) Muy buena atención, Eddie chacon nos atendió excelente.
Everyone at Zeigler was amazing! Lenny, Phill, and Lawerence helped me purchase my dream car! Best experience in a dealership ever!!!
Best experience ever buying a new vehicle. Ziegler Schaumburg was exceptional. They went above and beyond. They explained everything I needed to know about my new purchase. Eddie was my salesman and he was the best from the moment I walked in. Helped me find the perfect van for me. Everything went smoothly with my trade and purchase. I will be purchasing again from Ziegler Schaumburg in the future.
Marco is the best! Very cordial, cooperative, informative and knowledgeable! Customer Service is top notch! Thanks Marco! 👍
I appreciated the thorough service. Emily was great to work with.
