I still haven't received the Promotional $50.00 test drive gift card. Thank you for the services otherwise..
The service manager or intake person was awesome. Very nice and friendly person. Didn’t push on the extra service like other places.
Great service, Dan was great, friendly, great atmosphere. Clean and great work for customers, nice waiting area.
If Jeep would do a recall on their seats I wouldn’t have to keep bringing it back in to be replaced. It keeps breaking. 3rd time is a charm!
Zaya was the best! Easy to work with and accommodated my special request for a specific vehicle. This is my 4th vehicle purchase from this dealership for a reason. Great management, I can tell that they run a tight ship over there. I will be buying more vehicles from them in the future.
Eddie Chacon was a great help!
Chuck and Dan are the best duo in the service department!
Rick and Lanny were very helpful, I’m so happy to choose this dealership , great customer service I will recommend this to everyone and will be my future destination thanks again to both of you 😀😀😀😀
Best person is chuck ❤️
i was very pleased with the service and attention to follow up with me and my veichical service needs.
Emily was AMAZING! She was friendly, answered all my questions, and keep me updated during the course of my car repairs.
I was very pleased to work, once again, with the fine folks at Zeigler CDJR. It was important that I get my Wrangler back as soon as possible, and they had me back on the road in about 24 hours. Friendly, knowledgeable staff all around. This would have been a 5-star rating, but for the final cost/fee for services. Quite expensive.
As always honest and fair. Had start/stop error happening that would cause car to die at a light. They saw it, had the part and fixed it. Grateful I didn't have to come back for other scheduled appointment month later.
I enjoyed working with the staff at Zeigler-Schaumburg from start to finish. They were complete professionals. I would recommend them to anyone.
Roberto was extremely knowledgeable and transparent throughout the search process. It was a breath of fresh air to not feel as if we were getting taken advantage of. Highly recommend asking for Roberto if you’re looking for a Jeep.
Always an awesome experience making business with Victor! He always find the best deals and best cars. I’m a returning customer and plan on returning in the future as well. Thank you Victor!
Marco is a great asset to the Zeigler organization and made scheduling my appointment a absolute breeze.
Honest and easy to work with- had a great experience! Would defintiely buy from Zeigler again!
Best service and best professional staff Always happy to bring my car to the Schaumburg place Thank you!
Polite service advisors and service porters are always greeting customers and checking them in for appointments.
The service at this dealership is fast & courteous. The staff is very nice & helpful. They willingness to help is great
Bill Woollard provided excellent service. I highly recommend them to anyone. I was kept me informed on everything that was being done.
Bill Woollard provided excellent service. I called on Friday to get in for service on Saturday and Bill said that they were booked but if I came in and asked for him, he would squeeze me in. He recommended only the service that I needed prior to my car's warranty running out. It has been a while since I received good service from a Jeep dealer, so when it happens I need to make a note of it.
I usually don't write ratings, but it was a pleasure having Dan help me. He kept me informed on everything that was being diagnosed on my vehicle. Everyone is helpful in the service department, but Dan is the guy to go to. He makes the service so smooth. If anyone wants to have a good experience, have Dan help you. You won't regret it.
The best service experience every time!
Emily was exceptional in her knowledge of what would be checked for the diagnostic. She kept me informed about the services needed. Service dept was timely and everyone was a pleasure to work with.
Emily is always fantastic and polite to work with. Everything is always prompt and explained well.
Quick courteous and attentive. Great Job!
They have good service and john Bautista explained everything from start to end. I'm happy with the service.
Quick service,excellent service Mgr. (Bill) and a nice clean waiting area and showroom to browse
The Service was fast and everything was explained for easy understanding. I highly recommend them to anyone
I spoke with Dan over the phone. probably the nicest person I've ever dealt with...no joke. super nice, helpful and genuine.
Great place and friendly people. Daniel at the service department it’s the man . I arrive at the dealership without appointment for a oil change on my 2022 Jeep Gladiator. Everything was done in no time. Thank you
Victor was very nice
Great customer service, excellent experience buying a car, the team makes everything possible to make you happy. Special thanks to Leni.
Curt was so helpful and kind! My first time at the dealership and using Service and Parts and he walked me through everything. I look forward to coming back and utilizing the team for maintenance in the future.
Very helpful Chris white thank u so much for helping us chose a great car for our family staff was so nice to us great place very heart warming people
Quick service, friendly people, and helpful with my request. Daniel was awesome to work with. Very attentive to what I needed.
Great job. Fast process, kind sales team. Correct product configuration.
Bill Olson is a fantastic technician. He spent time having my oil changed and then spent time going over the cars highlights.
Emily does a great job handling customer's concerns and getting the job done on time..
Excelente service, Carlos was really nice and helpful with my needs. I will recommend this place.
Had some routine maintenance things done to my jeep. When they examined my jeep they found our thing's that needed to be fixed. My service rep Daniel took care of my jeep and used my warranty to help with the cost. Great job.
Great experience, service and environment. Friendly staff and comfortable waiting area with free coffee. Carlos was very professional and made sure my oil change was done quickly and I was very satisfied with the communication and job well done.
I had a very positive experience at the dealership. My sales rep Darnell and the finance officer alone with their great manager, was very helpful and professional with the level of service they provided. They work with my financial situation and my poor credit, and was able to finance me a vehicle. I highly recommend this wonderful dealership. Thanks, Jimmy Covington
I had Dan as my service rep. He had lots of energy and very positive at all times . Please be sure to tell him he does a great job or I won’t be coming back. Thanks!
Great and fast service
The best Dan is the man took care of everything thank you for all you do
Service has improved since the last time I was there. Our rep, Emily, was very nice and friendly.
The ambiance of the place is very welcoming. Staff are friendly and approachable. We met and spoke with John Bautista and help us to get a new Jeep Renegade Trailhawk 2023. Very accommodating and answers all our questions. 👍🏻👍🏻👍🏻
Ziegler is always has been wonderful to me. I bought my Jeep there and we take our other one there as weel. I went for an oil ch age but needed a 70,000 mile tune up. It went great and stayed within the estimate initially give. And didn’t try and upsale me at all.
The made the deal possible and give a lot of options too. Glad John B is around to assist us.
Great service dept, very friendly. Never had a bad experience. recommend them to all. Thanks, Cathy
I had a good visit there.
Car was taken in on time all work was just what I ask for and completed in a timely manner, job well done
The dealer overall is outstanding . From sales through service these people are professionals and good people to do business with..
My salesman who sold me my vehicle has been a nightmare to work with ,noticed body damage the next day after I picked up my vehicle, tried to contact Moises my salesman he never got back to me and his voice mail is ALWAYS FULL!! , I had to come in to try to track him down the next day after purchase, but no luck, fast forward a month and I was still trying to reach him !!.. finally came in a second time he was not there the 2 men at the desk told me they would relay my message ,waited another ...
Marco is the best Serivce manager I’ve have ever dealt with. The two times I needed to deal with him,, he has bent over backwards to help me . I was losing faith in that dealership until I met him. Thanks Marco!!
Really great dealing with Eddie! Made me feel like I was important and he was there to help me get into the right vehicle. The team made my birthday month just a little better!
I’ve been coming to Ziegler Jeep in Schaumburg for my services on my Cherokee ever since my purchase back in 2015. I haven’t received the attention and personal service ever until these last few visits. My service advisor Daniel is top notch and listens to my concerns and fulfills them when I have an issue. Please recognize and appreciate Daniel as an employee. Being in the customer service industry for many years now I know what it entails and he definitely processes those required qualifications. Thanks Daniel for always taking care of me when I visit your service department!
Great experience -
They were very helpful. Service advisor suggested what I needed. He went out of his way to help and he was right. The services made a difference in the performance of my car. I am very pleased I did it all.
They did what I was looking for. They came down to the price I was looking for and were nice doing it.
One of the best place and very good and knowledgeable staff
I needed brakes done and was fit in and done on the day I called. Very personable staff and upfront about problems and prices.
Gary Gliszczynski is an asset to the dealership! He had the warranty work fixed on my tuck quickly and professionally.
Busy, effective, nice, informative, clean. My service advisor was good at communicating issues relative to the recall.
I would have to say this is one of the best dealerships I have ever dealt with. The sales department is very helpful and friendly from Justin to the GM Eric. Answered all my questions and dealt with me with respect. But where this dealership I think excels most is in there service department. Emily, Marco, and especially Curt really make the dealership and experience for clients. This group far exceeded my expectations and way above and beyond to help with my issues and make sure I was taken care of and happy. Just a great experience I will definitely ...
Friendly and efficient. Never felt like I was being taken for a ride. Good job.
We had a good experience at this dealership because the seller help us on what we were looking for even though at the end we got another truck 😊
Your service department has improve a lot since I was there especially with the service writer like Daniel enjoy the lodge
My experience was really great . The service lead Dan is awesome and he helped efficiently to get all services done in a timely way. I really encourage my jeep owner friends n Chicago area to opt Zeigler team for all service requests.
Chuck Christos really Tok care of me and the mechanic did a very good job
Nice lounge to wait in, got my car washed and oil changed and free Sirius for 3 months
It was such an easy process and my vehicle was delivered right to my home!!
Got a screw in to the side wall of my tire. Used my tire and wheel warranty and Wah Lah new tire. Thank you Carlos for making this a quick and painless fix. Cheers.
Chuck was fantastic - quick & direct did not feel I was pushed into something or rushed on service I may want time to understand.
Top notch service. They worked with Dodge warranty company and made sure to check everything that was covered while replacing transmission. Dealership is always knowledgeable, professional and trustworthy.
Chuck is great, took me in quick with an emergency on my truck. Got the problem resolved
Went in for an oil change and tire rotation. Everyone was very helpful and I was happy with the service I received.
Had a very good experience! Came in for a minor repair service center guy Dan(the man) Schrott showed nothing but love got us in and out with a complimentary car wash being that we were from decatur,il thank you!! 5 star service today!
Great Friendly Service!
Great dealership, very welcoming and friendly no pressure great team. Great selection of cars too.
I'm having a good day!! Thank you to Victor and Rick G! I will feel safe on the road again in my new(er) Jeep😊. They are both great guys, so if you're looking for a new car, call them!!
Always great service. Emily was great as usual. Never had a bad experience at Ziegler.
Service was efficient and thorough. Emily was great to work with in her care to assist